Privacy Policy – Cover Edge Mobile Application

1. Introduction

Cover Edge ("we", "our", "us") is committed to protecting the privacy of our users ("you", "your"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Cover Edge mobile application (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you use the App, we may collect the following personal data:

• Identity information: Full name
• Contact information: Email address, phone number
• Insurance information: Policy number, contract details, coverage dates, contract status, claims history and status

We collect this information when you:

• Create an account or log in to the App
• View your insurance contract details
• View your claims status

3. How We Use Your Information

We use your personal information for the following purposes:

• Authentication: To verify your identity and grant access to your insurance account
• Service delivery: To display your contract details, coverage information, and claims status
• Communication: To send you important notifications related to your insurance coverage
• Improvement: To improve the App's performance, usability, and features

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: Processing is necessary to provide you with access to your insurance information
• Legitimate interest: To improve our services and ensure the security of the App
• Consent: Where required by applicable law

5. Data Sharing

We do not sell your personal data to third parties. We may share your information with:

• Cover Edge group entities for the purposes of managing your insurance contract
• Service providers who assist us in operating the App (hosting, maintenance, analytics), bound by confidentiality obligations
• Legal authorities when required by law or to protect our legal rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure authentication mechanisms, and access controls.

7. Data Retention

We retain your personal data for as long as your insurance contract is active and for the period required by applicable laws and regulations. When your data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data (subject to legal obligations)
• Restrict or object to certain processing of your data
• Data portability: Receive your data in a structured, commonly used format

To exercise any of these rights, please contact us at the address provided below.

9. Children's Privacy

The App is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the "Last updated" date will be revised accordingly. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: